Privacy Policy

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Effective Date: September 3, 2026
Last Updated: September 3, 2026

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Stack and Frost LLC (“Stack and Frost,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, stackandfrost.com.

This Privacy Policy explains what information we may collect, how we use it, how we share it, and the choices available to you.

1. Information We Collect

We may collect information you voluntarily provide to us, including:

• Name

• Email address

• Phone number

• Billing and delivery information

• Order details

• Event or celebration details

• Messages, inquiries, and customer communications

• Information you provide when requesting a quote or placing an order

We may also collect certain information automatically when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Date and time of your visit

• General website usage information

2. How We Use Your Information

We may use personal information to:

• Respond to inquiries and quote requests

• Process and fulfill orders

• Communicate about orders, payments, pickup, or delivery

• Provide customer service

• Improve our website and products

• Maintain website security

• Comply with legal obligations

• Send marketing communications when permitted and when you have provided any required consent

We do not use your information for purposes unrelated to our business without appropriate notice or consent where required by law.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the website function, remember preferences, understand website usage, and support certain services.

These technologies may include:

• Essential cookies, which help the website operate.

• Preference cookies, which remember settings.

• Analytics cookies, which help us understand how visitors use the website.

• Marketing or advertising cookies, if applicable, which may be used to support marketing or advertising services.

We use Usercentrics to help manage cookie consent and privacy preferences.

You can review or change your cookie choices at any time by selecting Cookie Settings in our website footer.

4. Third-Party Services

We may use third-party service providers to help operate our website and business.

These providers may include services for:

• Website hosting

• Website analytics

• Payment processing

• Order management

• Email communications

• Cookie consent management

• Marketing or advertising, if applicable

These providers may process information according to their own privacy policies and applicable law.

We do not control the privacy practices of third-party websites or services.

5. How We Share Information

We may share personal information when reasonably necessary to:

• Process and fulfill orders

• Provide requested services

• Operate and maintain our website

• Process payments

• Communicate with customers

• Comply with legal obligations

• Protect our rights, property, and safety

We do not sell personal information in the traditional sense of selling customer lists for money.

However, certain website technologies or advertising services may be considered a “sale” or “sharing” of personal information under some privacy laws. If applicable, you may have the right to opt out of those activities.

6. Your Privacy Choices

Depending on your location and applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of personal information, subject to applicable exceptions

• Request information about how personal information is collected and used

• Opt out of certain marketing communications

• Opt out of certain sales or sharing of personal information, where applicable

You can manage your cookie and tracking preferences through Cookie Settings.

You can also contact us using the information below to request assistance with your privacy choices.

7. Do Not Sell or Share My Personal Information

If applicable under your state’s privacy law, you may have the right to opt out of the sale or sharing of your personal information.

Our website includes a Your Privacy Choices link to help visitors manage applicable privacy preferences.

If you would like to submit a privacy request, please contact us at:

Email: [Your Business Email Address]

8. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, and complying with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it was collected.

9. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Children’s Privacy

Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of those websites. We encourage you to review their privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact us:

Stack and Frost LLC
Stuart, Florida
Email: stackandfrost@gmail.com